Return order update

Event Group	Event Identification
return_package	return_package/update

When the return information (tracking number, logistics service provider) on a return shipment order is updated, you will receive a notification.

Request Headers

X-Shopline-Topic string required

The unique identifier for the event.

Example: orders/edited
X-Shopline-Hmac-Sha256 string required

The signature of the request. Upon receiving the request, you must verify the signature to confirm the authenticity and integrity of the data.

Example: XWmrwMey6OsLMeiZKwP4FppHH3cmAiiJJAweH5Jo4bM=
X-Shopline-Shop-Domain string required

The store domain.

Example: example.myshopline.com
X-Shopline-Shop-Id string required

The store ID.

Example: 1610418123456
X-Shopline-Merchant-Id string required

The merchant ID.

Example: 2000001234
X-Shopline-API-Version string required

The API version.

Example: v20250601
X-Shopline-Webhook-Id string required

The ID of this Webhook event.

Example: b54557e48a5fbf7d70bcd043

Request Body

return_id string

Return order id associated with return invoice.
Example: 2606638933449574496270
reverse_delivery_id string

Return invoice id.
Example: RPP6638942961232558100
tracking_informationobject

Return invoice tracking information.
tracking_company string

For logistics companies, see the document for enumeration: https://shopline.yuque.com/docs/share/cfb1e1ca-aede-43e9-b1e6-59ab47fd7d0f?#.
Example: SF International
tracking_number string

Return shipping no .1.
Example: SF2212334441
tracking_url string

Logistics tracking URL.
Example: https://www.sf-international.com/
update_at string

Return invoice update time ( format see ISO 8601 ).
Example: 2021-08-18T23:59:59+08:00

Status Codes

After receiving a webhook notification from SHOPLINE, you must respond with the following format:

HTTP/1.1 200 OK

For more information about how to subscribe to webhooks and webhook response rules, refer to Webhook overview.

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